Privacy Policy

Last Updated: June 2026

Big Bell Incense ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from www.bigbellincense.com.

Information We Collect

When you visit our website, we may collect the following information:

Personal Information

  • Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Information

  • Order History

Technical Information

  • IP Address

  • Browser Type

  • Device Information

  • Website Usage Data

  • Cookies and Similar Technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products and services

  • Communicate regarding orders, updates, and support requests

  • Improve website performance and customer experience

  • Prevent fraudulent transactions and unauthorized activities

  • Send promotional communications (only when consent is provided)

  • Comply with legal and regulatory obligations

Payment Security

All payments are processed through secure and trusted third-party payment gateways.

Big Bell Incense does not store your complete debit card, credit card, banking, or UPI credentials on its servers.

Sharing of Information

We may share your information with:

  • Payment gateway providers

  • Shipping and logistics partners

  • Website hosting and analytics providers

  • Government authorities or regulatory bodies when legally required

We do not sell, rent, or trade customer information to third parties.

Cookies

Our website uses cookies and similar technologies to:

  • Improve browsing experience

  • Remember customer preferences

  • Analyze website traffic and performance

  • Enhance website functionality

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

Data Retention

We retain customer information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Maintain business records

  • Comply with tax, legal, and regulatory requirements

Your Rights

You may request:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of your personal information where legally permissible

  • Withdrawal of marketing consent at any time

To exercise these rights, please contact us using the details provided below.

Third-Party Services

Our website may contain links to third-party websites or services. Big Bell Incense is not responsible for the privacy practices or content of such external websites.

Users are encouraged to review the privacy policies of third-party websites before sharing personal information.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be published on this page with a revised "Last Updated" date.

Contact Information

Big Bell Incense

Big Bell Incense
No. 391, Kanakapura Main Road
Kagglipura Colony, Kagglipura Post
Bangalore 560082, Karnataka, Indi

Phone: +91 70707 06666

Email: customercare@bigbellincense.com

Website: www.bigbellincense.com