Last Updated: June 2026
Overview
This website is operated by Big Bell Incense. Throughout the website, the terms "we", "us", and "our" refer to Big Bell Incense.
By accessing, browsing, or purchasing products from this website, you agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping & Refund Policy, and all applicable laws and regulations.
If you do not agree with any part of these Terms & Conditions, please refrain from using this website.
Eligibility
By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent, guardian, or legally authorized representative.
Products and Services
Big Bell Incense offers incense sticks, dhoop, fragrances, and related products through this website.
We make every effort to ensure that product descriptions, images, specifications, and pricing are accurate. However, slight variations in packaging, fragrance, colour, weight, or appearance may occur due to manufacturing updates or screen display differences.
All products are subject to availability.
Pricing
All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable GST unless otherwise stated.
We reserve the right to modify prices, discontinue products, or change promotional offers without prior notice.
Orders
All orders placed through the website are subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to:
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Suspected fraudulent activity
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Incorrect pricing or product information
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Inventory shortages
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Violation of these Terms & Conditions
If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.
Payments
Payments made on this website are securely processed through authorized third-party payment gateways.
Big Bell Incense does not store your complete debit card, credit card, UPI, or banking credentials on its servers.
Shipping and Delivery
Shipping timelines are estimates and may vary depending on the delivery location, logistics partner, weather conditions, or other unforeseen circumstances.
Big Bell Incense shall not be liable for delays caused by events beyond our reasonable control.
Returns, Refunds and Cancellations
Returns, refunds, and cancellations are governed by our Shipping & Refund Policy available on the website.
Customers are advised to review the policy before placing an order.
Intellectual Property
All content available on this website, including but not limited to text, images, logos, graphics, product designs, product descriptions, videos, trademarks, and branding materials, is the exclusive property of Big Bell Incense.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
User Conduct
You agree not to:
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Use the website for unlawful purposes
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Attempt unauthorized access to our systems
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Distribute malicious software or harmful code
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Interfere with website operations
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Violate any applicable laws or regulations
We reserve the right to terminate access to users who violate these Terms.
Limitation of Liability
To the maximum extent permitted by law, Big Bell Incense shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
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Use of the website
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Purchase or use of products
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Website interruptions or errors
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Delays in delivery
Our total liability shall not exceed the amount paid by the customer for the relevant order.
Indemnification
You agree to indemnify and hold harmless Big Bell Incense, its owners, employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from your misuse of the website or violation of these Terms & Conditions.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka.
Changes to Terms
We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.
Continued use of the website after any updates constitutes acceptance of the revised Terms.
Contact Information
Big Bell Incense
Big Bell Incense
No. 391, Kanakapura Main Road
Kagglipura Colony, Kagglipura Post
Bangalore 560082, Karnataka, India
Phone: +91 70707 06666
Email: customercare@bigbellincense.com
Website: www.bigbellincense.com